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Showing posts from February, 2012

People are motivated by progress, mastery and control

Disengaged employees result in lost productivity, 
higher rates of theft, accidents and turnover. Progress is a key design principle in gamification. Because mastery is such a powerful motivator, even small signs of progress can have a large effect in motivating people to move forward to the next step in a task.

If you graph mastery you’ll see that it’s asymptote - it can never be reached.

Do happy employees effect my business?

People are what make a company awesome or slide into obscurity. It's easy to sit down with a coworker on a hard day, but, to really create a positive change you need to create a culture of recognition. What does it cost you to have unhappy employees?

A SHRM study estimated that it costs $3,500 to replace one $8 per-hour employee when all expenses are taken into account. Costs escalate quickly for more qualified workers. Up to 150% for mid-level employees and up to 400% for specialized or high level employees.

Employee motivation, satisfaction and engagement are directly linked to customer satisfaction, loyalty and engagement - all of which are directly linked to profitability. A Fortune magazine study of stock performance of the "100 Best Companies to Work For" between 1998 and 2005 found that companies with engaged employees returned 14 percent per year on each dollar invested, while the overall market return was only 6 percent per year.